Welcome to the Ascender Parent Portal information Page. This page is meant to provide basic instructions for setting up an account in the Ascender Parent Portal.
Setting up the account:
- Parents/Guardians need to have the student(s) Portal ID that can be provided by the campus office they attend. Students cannot be given this information. It is strictly for the Parent Portal account.
- Parents/Guardians also need a working email address for the parent. If the school does not have this address, please call the campus the child attends and give it to the Secretary/Registrar so they can add it. The parent portal account will not work without that information in the system.
- Additional required information for the student is the date of birth.
- Once the parent portal account is set up, click the "Link to an enrolled student" option to enter the student(s) portal ID and date of birth. This must be repeated for each student attending Edgewood ISD.
Resetting a forgotten password:
- When resetting the password for a parent portal account, the easiest method is to reset it using the username ONLY. If the email address is used, sometimes the email is not received for hours or days.
- The second step of resetting the password will require the owner to answer the security question for the account. The answer is case sensitive so if the answer is uncertain, please contact [email protected] or call (903) 896-4332 x 8005 to get that information.
Parent Portal viewing options:
- Student schedules
- Student assignments/grades
- Student attendance
- Parents can set alerts for desired notification of unexcused absence at the first occurance of the day and grade minimum. This is done in the "My account" page settings.